FAQs

1. Can we set the endpoint (custom URL format) for sending the request?

No, the URL should be as per our format only.

2. What is the time for the token expiry?

We’ll be generating token every time while generating AWB or tracking the shipments.

PDF format. Refer Waybill Generation API.

4. How frequently can we call tracking status API? Can we do it every 60 mins?

Tracking status API is called 4 times a day. No, it cannot be called every 60 mins.

5. Can we customize the verification API body based on the client (logistics) parameters?

No, it is based on generic signatures that are valid for all partners.

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