Get On-hold Orders

In cases where the partner requires the seller to block the inventory for orders received and process them upon receiving confirmation. Such orders are fetched as on-hold orders for blocking the inventory. This REST API details the method in which the on-hold orders are fetched from the marketplace using the Unicommerce API.


  • This api offers the marketplace an added functionality to hold some orders for review and then decide to either accept or cancel the order. This can be pragmatic in case of orders with large quantities or with valuable items. In Uniware the inventory for such orders is blocked, so that the inventory remains available upon confirmation of order for processing by MP.
  • It is recommended to check out Notes for the reader. You might find this helpful as it contains Guidelines for using API references and Terminologies used here.

Basic Information

Usage: Optional
Endpoint: /orders/pendency
Request Type: GET
Scheme: HTTPS
Header (apiKey): accessToken (got from Get Authentication)

Sample URL


Query Parameters

pageNumber string Page number Yes Default: 1
pageSize string Page size Yes Fixed: 50
orderDateFrom date Order date from No Format: yyyy-MM-dd’T’HH:mm:ss+05:30
Eg: 2017-01-02T08:12:53+05:30 (for Indian time zone)
orderDateTo date Order date to No -

Response Payload

  "pendencies": [
      "orderId": "123456",
      "orderStatus": "PENDING_VERIFICATION",
      "orderItems": [
          "orderItemId": "orderitem-1234",
          "productId": "mouse",
          "variantId": "color_red",
          "sku": "MOUSE5-123",
          "title": "Gaming Mouse 5 Buttons",
          "status": "CREATED",
          "quantity": 1,
          "onHold": false,
          "packetNumber": 1
  "hasMore": true

Response Payload (Error)


Response Payload Details

1 pendencies list List of order pendencies - -
1.1 orderId string Order ID Yes -
1.3 orderStatus string Status of the order Yes Fixed: PENDING_VERIFICATION
1.8 orderItems list List of items in the order - -
1.8.1 orderItemId string The ID of the item(s) present inside the order Yes -
1.8.2 productId string Product ID of the item Yes -
1.8.3 variantId string Variant ID of the item Yes -
1.8.4 sku string SKU code of the item on the marketplace Yes -
1.8.5 title string Title of the item No -
1.8.6 status string Generally same as orderStatus. Only is case of partial order fulfilment the status of item in the order will vary. Yes Allowable: same as orderStatus
1.8.7 quantity integer Qty of the item ordered Yes Default: 1
1.8.8 onHold boolean true if order not available for processing No Default: false
1.8.9 packetNumber integer No. of parcels in which the order has to be processed No Default: 0
1.8.10 hasMore boolean If there are more enteries on next page, pass ‘true’ Yes Default: false
E message string Error message Eg: Invalid User/Token No -

Error Codes

Refer Response Codes section to know about specific errors codes.


Q1. Will the actual orders get created using this API?
Ans. No. It will create a pendency only, it will block inventory on basis of particular orders and later after seller confirmation orders will be fetched and created.

Q2. What is Pendency?
Ans. Pendency means awaiting state. Support article for reference: Channel Pendency

Unicommerce Website

Copyright © 2024 Unicommerce eSolutions Pvt. Ltd.